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Lauren Biscotti

Chief Customer Experience Officer

Lauren Biscotti is a seasoned consultant specializing in deciphering the intricacies of healthcare market trends. With over 25 years of experience, she has cultivated expertise in collaborating with health plans, health systems, health and wellness solutions, and managing relationships with high-value customers. Lauren has held several executive positions, demonstrating her leadership in customer success, sales, and team management at renowned institutions such as Harvard Medical School's Office for External Education, Let’s Get Checked, and WebMD Health Services.

 

Her professional journey encompasses a wide spectrum, from contributing to the growth of earlier-stage startups to making impactful contributions within established organizations. Lauren's skill set also includes substantial experience in managed care, insurance claims, and program management. As a seasoned professional, she navigates the evolving landscape of healthcare with finesse, bringing valuable insights and strategic approaches to drive success.

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